Frequently Asked Questions

HOW LONG DOES THE PROCESS TAKE?

Depending on the video package you select, it typically takes 15 business or sooner to deliver your video. If you have requested a more complex package we will be 100% transparent with upfront estimates on how long your project will take. Fourth-quarter typically gets delayed to 20+ days.

DO YOU PROVIDE A SCRIPT FOR THE VIDEOS?

Yes, we will provide all content required to complete your custom video. We have a talented team of writers to best help sell your product.

CAN I MAKE SUGGESTIONS FOR THE VIDEO?

Absolutely! You know your product best. This is why we make sure to have an on boarding call to fully understand your product and your business. All suggestions will be noted and we will do our best to include them in the video.

HOW MUCH DOES IT COST?

We offer different video packages at different price points. Please visit THE SERVICES page for all video packages and pricing.

DO YOU HAVE YOUR OWN ACTORS?

Yes, we will source all talent for each particular video. All our videos include talent, however, if additional talent is required we will coordinate accordingly. Each additional talent is $350.

HOW DO I GET MY PRODUCT TO YOU?

If you are in the US. Please ship via UPS, FEDEX, or US priority mail to: 928 N. San Fernando Blvd Unit J157 Burbank, CA 91504

If you are outside the U.S. Please ship via DHL to the same address above.
Also, it is recommended to send multiple units (3-4) in case it is required.

CAN I DISCUSS A PROJECT I AM INTERESTED IN BEFORE PURCHASING?

Absolutely! We would be more than happy to discuss what is required for your video and provide any information that is needed to help with your decision.

CAN I ONLY MAKE PAYMENT VIA YOUR WEBSITE?

Nope! We offer various forms of payment that can be processed over the phone or paid via bank transfer or Paypal.

Have any other questions?

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